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How to successfully manage a team you’ve never seen

Have you ever faced a situation where a sales manager has left you with a brand new client, and you have a whole team of developers who only shrug when asked for estimates? What would you do if I told you that I’ve dealt with such cases with neither the client nor the dev team in the same room? Obviously, due to the pandemic the world’s changed and most of us managers have to manage teams remotely, doing our best to keep clients updated, teams motivated and stakeholders informed. It is not a secret that managing  people whom you know personally or have at least shared a cup of morning coffee with is much easier than trying to approach those behind the screen of your 13 inch laptop.  My thoughts are that distance isn’t a barrier once the processes are set up right. Take a look at the simple list of principles that I try to follow to keep all of my fellow riselabers happy & on track.  Online calls are the new meetings. Remember how cool it was to ask a Lead developer out for a lunch and discuss all of the project risks and details in person? Well,…
Alina
29th March 2021
Articles

Reducing inefficiency through software

Everyone from a small one-person business through to multinationals runs the risk of spending money on things they do not need, and nowhere is this issue more prevalent than with business software. Inadequate software is costing businesses thousands, and not just for the initial cost and subsequent subscription, but through lost man hours due to inefficiency. So, what are the tell-tale signs of business inefficiency?   Too many clicks. Your employees and clients having to deal with clunky platforms which are not user friendly or intuitive and in effect have too many moving parts which can be off-putting. Lack of automation. Your employees are spending too much time manually inputting data into outdated CRM systems, which is costing your business valuable man-hours. Lack of adequate data analysis. Accurate reports, be they for marketing, sales or stock purposes are difficult to generate and you do not have a full picture of business health. These inefficiencies will invariably lower employee morale, hinder the customer journey and ultimately cause ongoing damage to a businesses service levels and finances. In effect, you are putting in extra work for no reasonable gain, as well as losing ground to your competitors as well as talented and…
Jackson
25th October 2020
ArticlesBusiness Tools

Riselabs Mutual NDA for sharing ideas

We appreciate that you might be sat on the next big thing. Bubbling away in your head, scribbled down on notes and perfectly articulated in a business plan might be the next Deliveroo, Lynda.com or PayPal. And to talk about that idea openly, with a complete stranger, is quite worrying. That's why we've created the Riselabs mutual Non-Disclosure Agreement that we're happy to sign before you tell us too much about your great idea. Of course, we will always protect your idea and anything you tell Riselabs is always treated as confidential - but we understand that our word might not be enough, so please feel free to ask us for a copy of our NDA before starting up the conversation that could change your life. Here's the gist of it: "Confidential information" (the "Confidential Information") refers to any data or information relating to the business of the Client which would reasonably be considered to be proprietary to the Client including, but not limited to, accounting records, business processes, and client records and that is not generally known in the industry of the Client and where the release of that Confidential Information could reasonably be expected to cause harm to…
Jackson
11th October 2020