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How to successfully manage a team you’ve never seen

Have you ever faced a situation where a sales manager has left you with a brand new client, and you have a whole team of developers who only shrug when asked for estimates? What would you do if I told you that I’ve dealt with such cases with neither the client nor the dev team in the same room? Obviously, due to the pandemic the world’s changed and most of us managers have to manage teams remotely, doing our best to keep clients updated, teams motivated and stakeholders informed. It is not a secret that managing  people whom you know personally or have at least shared a cup of morning coffee with is much easier than trying to approach those behind the screen of your 13 inch laptop.  My thoughts are that distance isn’t a barrier once the processes are set up right. Take a look at the simple list of principles that I try to follow to keep all of my fellow riselabers happy & on track.  Online calls are the new meetings. Remember how cool it was to ask a Lead developer out for a lunch and discuss all of the project risks and details in person? Well,…
29th March 2021

Reducing inefficiency through software

Everyone from a small one-person business through to multinationals runs the risk of spending money on things they do not need, and nowhere is this issue more prevalent than with business software. Inadequate software is costing businesses thousands, and not just for the initial cost and subsequent subscription, but through lost man hours due to inefficiency. So, what are the tell-tale signs of business inefficiency?   Too many clicks. Your employees and clients having to deal with clunky platforms which are not user friendly or intuitive and in effect have too many moving parts which can be off-putting. Lack of automation. Your employees are spending too much time manually inputting data into outdated CRM systems, which is costing your business valuable man-hours. Lack of adequate data analysis. Accurate reports, be they for marketing, sales or stock purposes are difficult to generate and you do not have a full picture of business health. These inefficiencies will invariably lower employee morale, hinder the customer journey and ultimately cause ongoing damage to a businesses service levels and finances. In effect, you are putting in extra work for no reasonable gain, as well as losing ground to your competitors as well as talented and…
25th October 2020