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Legacy software is at once the core, and bane, of business today.

Perhaps more than ever, businesses have come to appreciate the need to embrace digital transformation and update their systems so that they work for the company, instead of the other way around.

A lot of these systems and platforms fulfil fundamental business needs, and as such, replacing them can be intimidating; doing so may cause a disruption to workflow, and incur expenses.

However, ensuring that legacy software is replaced or updated should be considered a priority. Doing so can save both money and time in the long run, as well as ensuring digital modernisation which will give you an edge over your competitors.

So, how do you know if you need to update your legacy software?

Below, we have highlighted 3 tell-tale signs that you are working with inefficient software and have a need to update your digital platforms.

Functionality & Performance Issues

Forgive us for stating the obvious, but it is astonishing how many companies will persist with sub-par software, platforms, and procedures simply because of culture, budget, or a combination of the two.

Functionality gaps tend to develop over time; software that once filled a specific task is no longer up to the task. This will inevitably lead to errors, that lead to downtime, which impacts the customer journey and negatively affects your clients.

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Lack of Integration & Flexibility

There are new software solutions being created every day, as such, if you find that your current system cannot integrate or compliment these systems, then it is time to consider an alternative; streamlined systems are not only cost effective, but also time effective.

In addition to the issue above, we are seeing a greater reliance on remote working across a wealth of industries. If your current software solutions are inflexible, and cannot be used in a remote environment, then this is detrimental to business in the long run.

Usability Issues

Again, tied into the issue above, if you find that your staff are fighting with your systems daily then you need to consider their longevity and look into updating your legacy software.

Ultimately, the systems that help to power and maintain your business should be working for you, rather than you working for them. Awkward and clunky legacy systems can cause frustration for your staff and your clients; this negatively affects staff morale, but also service levels.

Does any of this sound familiar? Are you struggling with your legacy systems and need an upgrade?

Talk to Riselabs.

It’s incredible how much time older systems can take up – from slow data processing to data loss and user frustration. At Riselabs, we can work with you to assess the systems you have in place and advise on suitable ways to replace legacy software in your business.

Take a look at our legacy software time and money calculator to see if you have a process or system in place that is costing your team time and money.

Alex

Alex

Alex works with our clients and partners daily, providing one-to-one expertise in support and developer comms. He sees all that happens in Riselabs and has the notes to prove it, so he shares that insight on our blog.