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Opals – PlanPoint App

My client, Opals Group, is determined to optimise their working processes with apps and online systems. In 2016, we started a project to replace A55 forms in their business. An A55 is a single A4 sized paper form, given to cable-networking engineers, to fill in in the field.

Engineers can typically create tens to multiple tens of these forms a day. Each is photographed and emailed to their back-office team. Consistently, A55’s did not shoot well, were hard to read or had missing information – the last, being paramount to creating a successful maintenance job after submission.

Date: October 7, 2019

Client : Opals