In any business, there’s a number of different processes needed for success. Some of these are costly business processes, which can be repetitive, arduous and seem needlessly complex. The likelihood is that they are, and can be bettered with intelligent digital solutions.
The right software solutions get to the core of your business, with the goal of being as efficient and as intuitive as possible. The end result is a time and money saving way of achieving your end goal in your day-to-day business activities.
We’ve listed a number of business processes below that are common time-sinks; losing businesses huge amounts of time each year that could be better spent.
Collaborative staff knowledge is often needed to complete the task at hand. However, if you find that your staff are undertaking complex processes on a spreadsheet, for example, you can experience a range of issues.
Keeping on top of who is accountable and what has been completed can often be a grey area, resulting in duplication of work and even the loss of work in some circumstances. In some instances, there’s value in moving away from the spreadsheet altogether.
Outdated Legacy Documents
There might be one or two master documents that are crucial to your business processes, used very regularly to achieve your daily goals. However, some fields may be outdated or even redundant. Each time a workaround is implemented in order to accommodate the document, time is being lost.
It’s often difficult to assess the stage of a project at a snapshot. With clear exposure to this, it’s much easier to see where things are in the pipeline and who’s accountable. Job Tracking and Contract Tracking can both be a lot easier through implementation of the right process.
Each time data is inputted or copied and pasted more than once, time is being lost. An example would be copying from your CRM and into Sage. Often, there are solutions that allow you to move data from one place to another seamlessly. Because of this, you no longer need to duplicate the work.
The ability to report on specific features of your business helps create the bigger picture. It can cover what’s working well and what’s working less effectively. Also, it can equip you to make better decisions through clearer insight. A lack of tools to report autonomously means:
- huge amounts of time lost to manual reporting
- making decisions without a true qualification of the numbers
- this is a recurring issue, month on month
Using Multiple Systems
Different systems have different functions. So, naturally, it’s common practice to use more than one of them in your business. However, you’re likely to run into problems when these systems don’t communicate with each other effectively. Often, you’ll find bridging the gap between the two is an exhaustive process. It is also often a big drain on staff resource.
Managing Several Email Accounts
It’s natural to have several points of contacts for different aspects of business. However, some staff members are often left juggling multiple email accounts for activity. Consequently, this can confuse the process of monitoring and actioning emails.
Picture a common scenario: the logistics department are at capacity and can’t fulfil an order by the deadline that the sales team have just promised the customer.
- Does you find a way of rushing the work to hit the deadline, risking quality?
- Does you apologise to the customer and risk disappointment?
A clearer view of what each department both delivers and requires can make business processes smoother.
In conclusion, inefficient processes can be a business headache. You can lose time, money and this can even affect staff morale. However, working out how to tackle this might seem unclear.
For some businesses, an entire overhaul can work. However, it might not be the best option for all businesses. Instead, prioritising a specific process can often be a good start. Additionally, it can help to to qualify the time you’re able to recoup.
To work out what this looks like for your business, you can try our handy Task Calculator to help with the numbers.