Everyone from a small one-person business through to multinationals runs the risk of spending money on things they do not need, and nowhere is this issue more prevalent than with business software.
Inadequate software is costing businesses thousands, and not just for the initial cost and subsequent subscription, but through lost man hours due to inefficiency.
So, what are the tell-tale signs of business inefficiency?
Too many clicks. Your employees and clients having to deal with clunky platforms which are not user friendly or intuitive and in effect have too many moving parts which can be off-putting.
Lack of automation. Your employees are spending too much time manually inputting data into outdated CRM systems, which is costing your business valuable man-hours.
Lack of adequate data analysis. Accurate reports, be they for marketing, sales or stock purposes are difficult to generate and you do not have a full picture of business health.
These inefficiencies will invariably lower employee morale, hinder the customer journey and ultimately cause ongoing damage to a businesses service levels and finances. In effect, you are putting in extra work for no reasonable gain, as well as losing ground to your competitors as well as talented and capable employees.
So, how can you improve business efficiency through software?
The best place to start is to do a software analsys of the business. Start with your most integral piece of software and see how long it takes employees to do certain tasks. Then, consider alternative software and review the processes again but with the alternative functionality in mind, or with a free trial.
Work towards centralising your data and streamlining your company procedures via automation. This will make analytics and regular reporting much easier and reduce the workload of your employees.
Always work towards your specific needs and ensure that you have the right tools available, whether you are working from the office, or remotely.
If you are relying on legacy software, feel that your management software needs an update or you just want to save money and be more efficient, get in touch to see how Riselabs can help you realise your digital business goals.