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Legacy software is still a sticking point for businesses.

In fact, a productivity study conducted by research company Loudhouse discovered that the primary cause of wasted time during the working day is inefficient processes, followed by an overload of paperwork.

Businesses are stuck in poor processes, inefficient software, and outdated paperwork that continues to build a wall against real progress.

As we all know, a lack of productivity eventually means there is a detrimental impact on business profits. According to market research firm IDC, companies lose 20 to 30 percent in revenue every year due to inefficiencies.

You may think you can ‘make do’ with your current software and applications, but are they even the right solutions, and how long are you willing to stall your business profits? To give you an idea of why you need to update legacy software, we’ve revealed the key areas we see come undone because of systems that are no longer fit for purpose.

Productivity Deficit

A flowing and highly operational business results in greater efficiency, and a stronger place in the market. Yet, productivity is the downfall of many organisations.

Legacy software has a lot to answer for in the realms of productivity. You could even say it’s the number one culprit. Not only do these outdated systems frustrate your team, but they leave you susceptible to errors, and your business vulnerable.

Not only is this completely unproductive for your team, but think about how much this is slowing your business down, or even leading to duplication errors?

It isn’t very comforting to think how legacy software could be the one inside your business, slowly bringing it down.

System Bottlenecks

When operations slow down in a business, it can cause all kinds of product delays and service delays, meaning customers can quickly start leaving. No matter the industry you are within, or the customers you serve, poor processes are the likely trigger that will cost you the most.

An issue we see time and time again is people overlooking the source of what’s really slowing things down. A bottleneck exists, but no one thinks to get to the root of the problem.

Unfortunately, in most cases, this problem is caused by legacy software, where a process has been executed one way for a long time, but it doesn’t make it the best option for right now. It may once have served a purpose and been an effective process, but new processes have to be introduced with growth and change.


“The most dangerous phrase in the language is ‘we’ve always done it this way.'”
– Grace Hopper


Sometimes these bottlenecks may be the software itself, or it could be a ‘gatekeeper’ who demands control of a specific process. Ultimately this means others in the business are not educated on the process or the software.

Abandoned Data

All businesses collect some form of data. Whether that’s from data collected by your service specifically, or just about your customers. Data is at the heart of most businesses, without many even realising it.

But this data can open up a wealth of business growth and provide you with the keys to understand more about your product or service, and your customers. Not using this data is like owning a car and never seeing how fast it can go.

The trouble is, with legacy software, data is often trapped or abandoned within inaccessible systems, or worse, systems that can’t collect real-time data.

Businesses who don’t have the relevant information can’t make smart choices.

Loss of Performance

Processes are rarely audited in a business. Yet, not having a firm grip on where performance may be slipping could mean one bad process ends up creating an avalanche of chaos within the wider organisation. After all, it’s a domino effect; once one area gets delayed, it impacts another department or service. As they say, for every action, there is a reaction.

Legacy software can be the one domino that’s stifling your business performance. Leaning on old processes, and systems that can no longer keep up with growth rate means you end up being consistently reactive to issues in your operations.

Whether you’re running a national or global business, the software you use is the rocket that helps you remain moving towards growth.

Talk to us

Don’t underestimate how one system could be slowly killing your business. Book a free consultation today with our team at Riselabs and get an assessment on where your current systems are failing you.




Jackson is the Founder of Riselabs and gets a real buzz from helping businesses improve their processes. When he isn't consulting with his clients to help them build a bespoke product that will change their business, he can be found travelling the world with his camera by his side. Jackson loves nothing more than life's adventures, and has the pictures to prove it.